Confidentiality policy

Introduction

As part of its activity, the company WHOLEHELP SAS - WebExpr, whose head office is located at 21 rue de l'Aigle, 60200 Compiègne, FRANCE, is required to collect and process information, some of which is qualified as “personal data”. WHOLEHELP SAS attaches great importance to the respect of privacy, and only uses data in a responsible and confidential manner and for a specific purpose.

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Personal data

On the “www.webexpr.fr” website, there are 2 types of data that may be collected:

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Data transmitted directly

These data are those that you send us directly, via a contact form or by direct contact by email. The “email” field is mandatory in the contact form.

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Data collected automatically

During your visits, once your consent has been given, we can collect “web analytics” information relating to your browsing, the duration of your consultation, your IP address, your browser type and version. The technology used is the cookie.

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Use of data

The data that you transmit to us directly is used for the purpose of re-contacting you and/or in the context of the request you make to us. “Web analytics” data is collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, consultations and possible errors in order to constantly improve the user experience. This data is used by [Company], responsible for data processing, and will never be transferred to a third party or used for purposes other than those detailed above.

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Legal basis

Personal data is only collected after the user's mandatory consent. This consent is validly collected (buttons and check boxes), free, clear and unequivocal.

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Shelf life

The data will be saved for a maximum of 3 years.

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Cookies

Here is a list of the cookies used and their purpose:

/ Google Analytics cookies (exhaustive list) : Web analytics
/ Axeptio cookies: Allows you to remember that you accept cookies so as not to bother you again during your next visit.
/ Cookies Tawk: Allows you to remember your discussions with our agents so that you can resume the conversation
/ Klaviyo cookies: Following your consent, allows you to send you emails and/or SMS based on your behavior on the site

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Your rights regarding personal data

You have the right to consult, request modification or deletion of all your personal data. You can also withdraw your consent to the processing of your data.

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Contact data protection officer

Pierre-Guillaume VILLEDARY
Email: contact@webexpr.com
Tel: +33 (0) 3 65 98 01 09

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